Returns Policy / Terms & Conditions

Fast Print Signs & Apparel Returns Policy

At Fast Print Signs & Apparel, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:

  1. Eligibility for Returns:

    • Clothing items must be returned within 14 days of the original purchase date.
    • Items must be in sellable condition, meaning they are unworn, unwashed, and free of any damage or odors.
    • All original tags must be attached, and the item must be returned in its original packaging.

  2. Sporting Club Orders:

    • All orders placed for sporting clubs are considered special orders and are non-refundable.
    • Sporting club orders have a minimum 2-week turnaround time, so please plan accordingly.
    • Ensure all details, including sizes, colors, and designs, are correct before finalizing your order.
    • In the case of defects or errors caused by Fast Print Signs & Apparel, please contact us within 48 hours to discuss a resolution.

  3. Non-Returnable Items:

    • Customized or personalized items are non-returnable unless there is a manufacturing defect.
    • Items marked as "final sale" are not eligible for returns.

  4. Refunds and Replacements:

    • Once the returned item is inspected and approved, a refund will be issued to the original payment method. Please allow 5-7 business days for processing.
    • Shipping costs are non-refundable unless the return is due to a defect or error on our part.
    • Replacements will only be given at Fast Print Signs & Apparel's discretion.

  5. How to Return:

    • Returns can be made in person at our store or shipped back to us. If shipping, customers are responsible for return shipping costs.
    • Include your receipt or proof of purchase with the return.

  6. Defective Items:

    • If you receive a defective or incorrect item, please contact us within 48 hours of delivery at sales@fastprint.au. We will arrange for a replacement or refund at no additional cost.

If you have any questions about our returns policy, feel free to reach out to us at sales@fastprint.au. Thank you for choosing Fast Print Signs & Apparel!